Ruffly Dog
Ruffly dog gift card
Ruffly dog gift card
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Give your pup the gift of the unknown with a Ruffly Dog Gift Card! Get them adventurous with the perfect present that's ready for endless surprises.
Hardware:
We offer trigger clips in three different finishes:
- PVD coated black solid brass
- Stainless steel
- Solid brass
Twist lock carabiners:
- Aluminium and come in silver or black. This style clips are great for hikes and when you need extra security as the carabiners won't come undone by themselves.
- We recommend our carabiners for strong dogs but they are lightweight enough for even the smallest dogs. If you need help choosing the best clip style for your dog don't hesitate to contact us!
-Please note our collar buckles are always BLACK PLASTIC no matter the hardware colour chosen, unless noted otherwise!
BIOTHANE:
- BioThane is a type of webbing material that is made from a polyester core, coated in a protective polymer. This results in a durable and flexible material that is perfect for use in dog collars and leads.
- One of the main benefits of BioThane is that it is completely waterproof and odor-resistant, making it ideal for use in any weather conditions and ensuring that your dog stays fresh and clean even in the muddiest of conditions. This also means that it is easy to clean and maintain, simply wiping it down with a damp cloth is all that is needed.
- BioThane is also incredibly strong and resistant to wear and tear, making it a great choice for active dogs who love to explore and play.
- In addition, BioThane comes in a variety of colors, allowing you to choose the perfect match for your dog's personality and style.
- While regular cleaning and maintenance can help prolong the life of your BioThane, stainless steel, and brass hardware, it's also important to take preventive measures to avoid damage.
- For BioThane, avoid exposing it to extreme temperatures or prolonged sunlight, as it can cause fading or cracking.
- For stainless steel and brass hardware, avoid exposing them to harsh chemicals or abrasive surfaces, as they can cause scratches or corrosion. We can't stress enough the need for rinsing your gear after being in contact with saltwater.
- Continued exposure to saltwater can cause the rivets to corrode and snap over time or the spring system inside the clips to break. These damages are not covered by our warranty.
Have Questions?
We Have Answers.
Get quick answers on the most asked questions
What is BioThane®?
BioThane® is a durable, waterproof material that looks and feels like leather but is much easier to maintain. It’s lightweight, flexible, and perfect for dogs who love adventure—whether it's splashing in water or rolling in mud!
How do I clean my BioThane® collar or lead?
Cleaning is easy! Just wipe it down with a damp cloth or rinse under water. No special cleaners are needed, and it dries quickly without retaining odors.
Are BioThane® collars and leads comfortable for my dog?
Absolutely. BioThane® is soft and flexible, so it won't rub or irritate your dog's skin, providing a comfortable fit for everyday use.
Can I customize the collar or lead?
Yes, we offer a range of customizable options, including different colors and styles to suit your dog’s personality and needs.
How long will it take to receive my order?
Our processing time for orders is typically 1-2 weeks. Since all products are handcrafted to order, we take the time to ensure the highest quality for every piece. Note that during busy periods or sale events we may increase the processing time. You will find our current processing time at the checkout page.
Do you ship internationally?
Yes, we offer worldwide shipping! Delivery times may vary depending on your location, but we strive to get your order to you as quickly as possible.
Can I return or exchange my custom product?
Due to the custom nature of our products, returns and exchanges are only accepted for non-personalized items.
However, if there is an issue with your order, please contact us, and we’ll do our best to resolve it!